Frequently Asked Questions
Find answers to common questions about our products and services.
What is ARCHIF?
Where is ARCHIF based?
Why secondhand?
Who curates the items on ARCHIF?
Is ARCHIF available as an app?
Do you only sell clothing?
How do I buy something on ARCHIF?
How do I pay for my order?
How is my order delivered?
Can I return or exchange an item?
How do I know the item will be in good condition?
Is ARCHIF safe? Are the items authentic?
How do I start selling on ARCHIF?
What kind of pieces are you looking for?
How do I deliver my item after it sells?
How do I get paid for my sales?
Do I need a Whish account to get paid?
How much commission does ARCHIF take?
How is shipping handled?
How long does delivery take?
Do you offer international shipping?
Can I return an item?
How much does shipping cost?
What if my item arrives damaged?